How do chatbots work? An overview of the architecture of a chatbot

Chatbot Architecture: A Simple Guide Other, quantitative, metrics are an average length of conversation between the bot and end users or average time spent by a user per week. This automated chatbot process helps reduce costs and saves agents from wasting time on redundant inquiries. When a user creates a request under a category, ALARM_SET becomes triggered,… Continue reading How do chatbots work? An overview of the architecture of a chatbot

Machine learning: A quick and simple definition

Deep Learning vs Machine Learning: A Beginners Guide If you’re interested in a future in machine learning, the best place to start is with an online degree from WGU. An online degree allows you to continue working or fulfilling your responsibilities while you attend school, and for those hoping to go into IT this is… Continue reading Machine learning: A quick and simple definition

Call Center Experience with Voice agent: Challenges, Use Cases and Case Study

Facebook Groups and Facebook-promoted posts are generating applicants for many employers. But, Once a candidate gets to your Facebook Careers Page, what are they supposed to do? The best chatbots for recruiting are the ones that solve your specific recruiting process for your candidates, your specific company workflows, and integrate into your existing ATS and… Continue reading Call Center Experience with Voice agent: Challenges, Use Cases and Case Study